/* V3: terminology, contact inbox and commercial context. */
.default-destination{display:inline-block;margin-top:6px;font-size:8px;color:#718d4e;background:#f0f6e6;border:1px solid #e4edda;border-radius:4px;padding:2px 6px}
.site-actions{flex-wrap:wrap}.site-actions .btn{font-size:9px;padding:8px 10px}.site-actions .btn.primary{margin-left:auto}
.order-origin{margin-top:17px;font-size:11px;gap:7px}.order-origin svg{width:14px;height:14px}
.nav-inbox-count{margin-left:auto;font-size:9px;font-weight:700;min-width:20px;height:19px;display:grid;place-items:center;border-radius:5px;color:#5c7c3c;background:#f0f6e7;border:1px solid #e0e9d5}
.inbox-page{max-width:1800px;padding:24px 25px 26px}.inbox-page .page-intro{margin-bottom:16px}.inbox-page .page-intro h1{font-size:25px;letter-spacing:-.8px}.inbox-page .page-intro .eyebrow{font-size:7px}.inbox-page .page-intro p{font-size:11px;margin-top:6px}.inbox-page .page-intro .btn{font-size:10px;padding:9px 13px}
.inbox-toolbar{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:15px;padding:0 1px}
.inbox-overview{display:flex;align-items:center;gap:18px;font-size:10px;color:#88957b}.inbox-overview>span{display:flex;align-items:center;gap:6px}.inbox-overview strong{font-weight:650;color:#53694a}.inbox-overview button{background:none;border:0;color:#89967b;padding:0;font-size:10px}.inbox-overview button:hover{color:#3f683d}.inbox-overview i{width:5px;height:5px;border-radius:50%;background:#99b96c}
.inbox-demo-label{display:flex;align-items:center;gap:6px;font-size:8px;letter-spacing:.2px;color:#9ba58e}.inbox-demo-label svg{width:12px;height:12px}
.inbox-grid{display:grid;grid-template-columns:238px minmax(0,1fr) 270px;border:1px solid #dfe7dc;border-radius:12px;background:#fff;box-shadow:0 3px 12px #274a2904;overflow:hidden;height:clamp(540px,calc(100dvh - 250px),850px)}
.inbox-grid>*,.inbox-chat>*{min-width:0}.inbox-grid button{font-family:'DM Sans',sans-serif}.inbox-grid textarea{font-family:'DM Sans',sans-serif}
.inbox-contacts{border-right:1px solid #e5ebdf;display:flex;flex-direction:column;overflow:hidden;background:#fff;min-height:0}
.contacts-heading{padding:20px 16px 14px;display:flex;align-items:center;justify-content:space-between}.contacts-heading h2{font-size:13px;letter-spacing:-.3px}.contacts-heading h2>span{font-family:'DM Sans',sans-serif;font-size:8px;font-weight:500;color:#8da276;background:#f1f5e9;border:1px solid #e7eede;border-radius:5px;padding:2px 6px;vertical-align:middle;margin-left:5px}.contacts-symbol{color:#98ab83}.contacts-symbol svg{width:17px;height:17px}
.inbox-search{display:flex;align-items:center;gap:7px;margin:0 13px;border:1px solid #e7ecdf;background:#f8faf4;padding:9px 10px;border-radius:7px}.inbox-search svg{width:13px;height:13px;flex-shrink:0;color:#9daa8e}.inbox-search input{border:0;background:none;width:100%;min-width:0;outline:0;color:#5a6d4f;font-size:10px}.inbox-search input::placeholder{color:#a1ad93}.inbox-search input:focus-visible{outline:none}.inbox-search:focus-within{box-shadow:0 0 0 2px #a8c17c66;border-color:#a0ba74}
.inbox-filters{display:flex;align-items:center;gap:4px;padding:12px 13px 13px;border-bottom:1px solid #e9eee1}.inbox-filters button{background:none;border:1px solid transparent;border-radius:5px;padding:5px 9px;color:#97a389;font-size:9px;font-weight:500}.inbox-filters button.active{background:#eef5e3;color:#648542;border-color:#e4ecd8}.inbox-filters button:hover{background:#f5f8ef;color:#658348}
.contact-list{overflow-y:auto;flex:1;min-height:0;scrollbar-width:thin;scrollbar-color:#d4dfc7 #fafbf8}.inbox-contact{display:flex;gap:10px;width:100%;padding:15px 13px;border:0;border-bottom:1px solid #eef1e8;border-left:3px solid transparent;background:#fff;text-align:left;color:var(--ink);align-items:flex-start}.inbox-contact:hover{background:#f9fbf5}.inbox-contact.selected{background:#f0f6e7;border-left-color:#a2c36d}.contact-avatar{display:grid;place-items:center;width:32px;height:32px;flex-shrink:0;border-radius:9px;position:relative;font-size:10px;font-weight:650;letter-spacing:.3px;color:#81975f;background:#edf2e2}.contact-avatar>i{position:absolute;width:6px;height:6px;border-radius:50%;background:#87ad61;right:-1px;bottom:0;border:1.5px solid #fff}.contact-avatar>i.human{background:#c4a55f}.contact-avatar.tone-1{background:#f6eee2;color:#b49862}.contact-avatar.tone-2{background:#e9eff3;color:#809ca7}.contact-avatar.tone-3{background:#f1eaf3;color:#aa87ae}.contact-avatar.tone-4{background:#f3eee7;color:#a89579}.contact-avatar.small{width:34px;height:34px;border-radius:9px;font-size:10px}
.contact-content{display:block;min-width:0;flex:1}.contact-first{display:flex;gap:5px;align-items:center;justify-content:space-between}.contact-first strong{font-size:10px;font-weight:650;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.7;min-width:0;letter-spacing:-.1px}.contact-first>small{font-size:7px;color:#a1ad94;flex-shrink:0}.contact-person{display:block;font-size:8px;color:#899a77;margin-top:2px}.contact-preview{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:9px;line-height:1.7;margin-top:6px;color:#9ca78f}.contact-state{display:flex;align-items:center;gap:4px;font-size:7px;margin-top:7px;color:#8b9b77;min-height:14px}.contact-state>i{height:4px;width:4px;border-radius:50%;background:#9bb77a}.contact-state>i.human,.contact-state>i.attention{background:#c8a866}.contact-state>i.resolved{background:#afba9e}.contact-state>span{margin-left:auto}.contact-state b{background:#749450;color:#fff;height:15px;min-width:15px;padding:0 3px;display:grid;place-items:center;border-radius:50%;font-size:7px;font-weight:650}.contact-state svg{height:12px;width:12px;color:#90a976}
.contacts-footer{border-top:1px solid #e9eee1;display:flex;gap:6px;align-items:center;padding:12px 14px;font-size:7px;color:#abb59c;background:#fcfdf9;flex-shrink:0}.contacts-footer svg{height:11px;width:11px;color:#a4b58c}.inbox-no-results{padding:35px 20px;text-align:center;color:#a0ad90}.inbox-no-results>svg{height:23px;width:23px;margin-bottom:13px}.inbox-no-results strong{font-size:11px;display:block;color:#80966b}.inbox-no-results p{font-size:9px;line-height:1.8;margin:8px 0 15px}.inbox-no-results .btn{font-size:9px}
.inbox-chat{display:flex;flex-direction:column;min-height:0;background:#fafcf6;overflow:hidden}.chat-contact-header{display:flex;align-items:center;gap:10px;padding:16px 19px;background:#fff;border-bottom:1px solid #e9eee1;min-height:67px}.chat-contact-header>div{min-width:0}.chat-contact-header h2{font-size:13px;letter-spacing:-.3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-contact-header p{font-size:8px;color:#91a080;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:4px}.chat-contact-header p>span{padding:0 4px;color:#bdc8ae}.inbox-details-toggle{display:none;align-items:center;gap:5px;margin-left:auto;background:#f6f9ef;border:1px solid #e4ecd9;border-radius:6px;padding:7px 9px;color:#718d50;font-size:9px;white-space:nowrap}.inbox-details-toggle>svg{width:12px;height:12px}.inbox-back{display:none;border:0;background:none;font-size:27px;color:#839b65;padding:0 3px;line-height:1;flex-shrink:0}
.conversation-controls{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 16px;border-bottom:1px solid #e9eee0;background:#fdfefb;flex-shrink:0}.control-mode{display:flex;align-items:center;gap:4px;color:#8ba56d;font-size:8px;white-space:nowrap}.control-mode>svg{height:11px;width:11px}.control-mode.human{color:#b29761}.conversation-controls>div{display:flex;gap:5px;align-items:center}.conversation-controls .btn.small{padding:4px 7px;font-size:8px;border-color:#e9eee1;background:transparent;color:#9aa88a;border-radius:5px}.conversation-controls .btn.small:hover{background:#eef4e4;color:#647f48}
.message-thread{flex:1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:17px;padding:19px;background-color:#f1f3eb;background-image:radial-gradient(#a5b88d19 .7px,transparent .7px);background-size:16px 16px;scrollbar-width:thin;scrollbar-color:#d2dfc2 #f6f8f0}.thread-date{font-size:6px;letter-spacing:.7px;color:#a2ae92;background:#fcfdf7;border:1px solid #eef1e5;border-radius:4px;align-self:center;padding:5px 8px;margin:1px 0 3px}.message-group{display:flex;flex-direction:column;max-width:92%;flex-shrink:0}.message-group.received{align-self:flex-start}.message-group.sent{align-self:flex-end}.message-author{font-size:7px;color:#9aa989;margin-bottom:5px;display:flex;align-items:center;gap:4px}.message-author>svg{width:10px;height:10px}.sent .message-author{align-self:flex-end}.message-bubble{padding:11px 13px;background:white;border:1px solid #e8eddf;border-radius:0 9px 9px 9px;box-shadow:0 2px 2px #33512a03}.sent .message-bubble{background:#e1edcf;border-color:#d9e7c5;border-radius:9px 0 9px 9px;color:#5e7843}.sent .message-bubble.operator{background:#e5eef2;border-color:#dce7ed;color:#64808b}.message-bubble>p{white-space:pre-line;font-size:10px;line-height:1.9;margin:0}.message-bubble>span{display:flex;justify-content:flex-end;align-items:center;gap:5px;font-size:6px;color:#a0ae8f;margin-top:7px}.message-bubble>span>i{font-size:8px;font-style:normal;color:#8faa70;letter-spacing:-2px}.thread-event{align-self:center;max-width:96%;display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:5px;border:1px solid #e5ecda;background:#fdfef9;border-radius:6px;padding:9px 11px;color:#94a47e;font-size:8px;line-height:1.8;text-align:center}.thread-event>svg{width:12px;height:12px;flex-shrink:0}.thread-event .text-button{font-size:8px;font-weight:550;color:#7d9b59}
.conversation-progress{padding:10px 16px;display:flex;align-items:center;justify-content:space-between;gap:7px;background:#fbfdf6;border-top:1px solid #e5ecdc;flex-shrink:0}.conversation-progress>div{display:flex;align-items:center;gap:6px}.conversation-progress span{font-size:7px;color:#b1bba2}.conversation-progress span.done{color:#7c9d58;font-weight:600}.conversation-progress b{font-size:11px;color:#c7d1b9;font-weight:400}.conversation-progress .text-button{font-size:8px;color:#8ba66d;white-space:nowrap}
.inbox-composer{padding:13px 16px;background:#fff;border-top:1px solid #e5ebdf;flex-shrink:0}.composer-label{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.composer-label strong{font-size:8px;font-weight:500;color:#93a27f}.composer-label button{border:0;background:transparent;color:#8aa16a;padding:0;font-size:8px}.inbox-composer textarea{border:1px solid #e6ecdd;background:#fafcf6;border-radius:7px;display:block;width:100%;min-height:56px;height:56px;max-height:140px;resize:vertical;padding:9px 10px;font-size:10px;line-height:1.7;color:#647650}.inbox-composer textarea::placeholder{color:#abb79b}.composer-bottom{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-top:9px}.composer-bottom>span{font-size:7px;line-height:1.8;color:#aab59b;max-width:200px}.composer-bottom .btn.small{font-size:9px;padding:7px 11px;flex-shrink:0}.composer-bottom .btn.small>svg{width:12px;height:12px}.composer-locked{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:5px 0}.composer-locked p{color:#9aaa85;font-size:9px;line-height:1.9}.composer-locked .btn{font-size:9px;padding:7px 11px;flex-shrink:0}
.inbox-summary{border-left:1px solid #e5ebde;overflow:auto;background:#fff;min-height:0;scrollbar-width:thin;scrollbar-color:#d6e2c8 #fff}.request-head{padding:20px 17px 16px;border-bottom:1px solid #e9eee1}.request-head .eyebrow{font-size:6px;letter-spacing:1px;color:#95aa7e;margin-bottom:6px}.request-head h2{font-size:14px;letter-spacing:-.4px;margin-bottom:9px}.inbox-status{font-size:7px;border-radius:4px;font-weight:500;padding:3px 6px}.inbox-status.ai,.inbox-status.review{background:#eff5e7;color:#859f65}.inbox-status.human,.inbox-status.attention{background:#fcf5e7;color:#b19864}.inbox-status.ordered{background:#eaf3e8;color:#749469}.inbox-status.resolved{background:#f0f3eb;color:#9da98c}.request-body{padding:15px 17px}.summary-client{display:flex;align-items:center;gap:9px;width:100%;border:0;background:none;padding:0;text-align:left;color:#536a43;margin-bottom:17px}.summary-client .client-avatar{width:30px;height:30px;border-radius:7px;font-size:9px}.summary-client>span:last-child{min-width:0}.summary-client strong{display:block;font-size:10px;font-weight:600;line-height:1.7}.summary-client small{font-size:7px;margin-top:2px;color:#9dac8b}.request-body .field{font-size:8px;color:#8ea078;font-weight:500;margin-bottom:8px}.request-body .field select{padding:9px 10px;font-size:10px;color:#677f4f;border-color:#e2ead7;border-radius:6px;margin-top:6px}.request-address{display:flex;align-items:flex-start;gap:5px;font-size:8px;color:#a0af8c;line-height:1.9;margin-bottom:16px}.request-address svg{width:11px;height:11px;flex-shrink:0;margin-top:2px}.request-products>div{display:flex;align-items:center;gap:8px;border-top:1px solid #edf1e6;padding:12px 0}.request-products img{height:28px;width:28px;border-radius:5px;object-fit:contain;background:#fafbf7;flex-shrink:0}.request-products>div>span{min-width:0;flex:1}.request-products strong{font-size:9px;font-weight:500;display:block;line-height:1.7;color:#5e734c}.request-products small{font-size:7px;margin-top:4px;color:#9dad8a}.request-products b{font-size:9px;font-weight:550;white-space:nowrap;color:#6b8355}.request-products .request-empty{font-size:9px;line-height:1.9;color:#a2af91;padding:14px 0}.request-facts{display:grid;grid-template-columns:1fr 1fr;gap:10px;padding:14px 0;border-top:1px solid #edf1e6}.request-facts>span{display:flex;align-items:flex-start;gap:6px}.request-facts svg{width:12px;height:12px;color:#9fb585;margin-top:2px}.request-facts small{font-size:7px;color:#a4b193}.request-facts strong{display:block;font-size:9px;color:#7e9762;font-weight:500;margin-top:4px}.request-total{display:flex;align-items:center;justify-content:space-between;gap:10px;background:#f5f8ee;border-radius:7px;padding:13px;margin-top:2px}.request-total>span{font-size:8px;color:#91a17c}.request-total>strong{font-family:Manrope;font-size:21px;letter-spacing:-.7px;color:#52723f;white-space:nowrap}.request-issues{padding:12px;margin:14px 0;background:#fcf7ec;border:1px solid #f0e8d4;border-radius:7px;color:#ad996c}.request-issues strong{font-size:8px;display:flex;gap:5px;align-items:center;font-weight:550;margin-bottom:8px}.request-issues strong>svg{width:11px;height:11px}.request-issues p{font-size:8px;line-height:1.9;margin-top:5px}.request-ready{display:flex;align-items:flex-start;gap:6px;color:#99ae7f;font-size:7px;line-height:1.9;margin:12px 0}.request-ready>svg{width:11px;height:11px;flex-shrink:0;margin-top:1px}.request-cta{display:flex;align-items:center;justify-content:center;gap:8px;flex-wrap:wrap;margin-top:13px}.request-cta>.btn{width:100%;font-size:9px;padding:9px 10px;gap:6px}.request-cta>.btn>svg{width:12px;height:12px}.request-cta>.pill{font-size:7px}.request-assignee{border-top:1px solid #edf1e6;margin-top:18px;padding-top:17px}.request-assignee .field{margin-bottom:0}.request-note{font-size:7px;line-height:1.9;color:#b0ba9f;margin-top:15px}.request-history{padding-top:17px}.request-history h3{font-family:'DM Sans';font-size:8px;font-weight:550;color:#92a57a;margin-bottom:8px}.request-history button{display:flex;align-items:center;gap:5px;background:#fbfdf6;border:1px solid #edf2e4;padding:8px 9px;border-radius:5px;width:100%;margin-bottom:5px;text-align:left}.request-history strong{font-size:8px;color:#8ca572;font-weight:500}.request-history .pill{margin-left:auto;font-size:6px;padding:2px 4px}.request-history button>span:last-child{font-size:8px;color:#a2b58b}.request-wait{text-align:center;color:#a3b18f;padding:30px 7px}.request-wait>svg{width:25px;height:25px;margin-bottom:13px}.request-wait strong{display:block;font-size:10px;font-weight:500;color:#96aa7f}.request-wait p{font-size:9px;line-height:1.9;margin-top:8px}.inbox-detail-body{padding:0!important}.in-drawer .request-head{padding:20px 25px}.in-drawer .request-head .eyebrow,.in-drawer .request-head h2{display:none}.in-drawer .request-body{padding:20px 25px}.in-drawer .request-body .field{font-size:11px}.in-drawer .request-body .field select{font-size:12px}.in-drawer .summary-client strong{font-size:13px}.in-drawer .summary-client small{font-size:9px}.in-drawer .request-products strong{font-size:11px}.in-drawer .request-products b{font-size:12px}.in-drawer .request-products small{font-size:9px}.in-drawer .request-products img{height:39px;width:39px}.in-drawer .request-address{font-size:10px}.in-drawer .request-facts small{font-size:9px}.in-drawer .request-facts strong{font-size:11px}.in-drawer .request-total{padding:17px}.in-drawer .request-total>span{font-size:11px}.in-drawer .request-total>strong{font-size:27px}.in-drawer .request-ready,.in-drawer .request-note{font-size:9px}.in-drawer .request-issues strong{font-size:10px}.in-drawer .request-issues p{font-size:10px}.in-drawer .request-cta>.btn{font-size:12px;padding:12px}.in-drawer .request-history h3{font-size:10px}.in-drawer .request-history strong{font-size:11px}.in-drawer .request-history .pill{font-size:8px}.in-drawer .request-history button{padding:12px}
@media(min-width:1500px){.inbox-grid{grid-template-columns:265px minmax(0,1fr) 300px}.contact-first strong{font-size:11px}.contact-person{font-size:9px}.contact-preview{font-size:10px}.contact-state{font-size:8px}.contact-first>small{font-size:8px}.inbox-contact{padding:17px 15px}.message-bubble>p{font-size:12px}.message-author{font-size:9px}.message-bubble>span{font-size:8px}.thread-date{font-size:8px}.request-body .field{font-size:10px}.request-body .field select{font-size:11px}.request-products strong{font-size:11px}.request-products small{font-size:9px}.request-products b{font-size:10px}.request-facts small{font-size:9px}.request-facts strong{font-size:11px}.request-address{font-size:10px}.request-head h2{font-size:16px}.request-head .eyebrow{font-size:8px}.summary-client strong{font-size:12px}.request-note{font-size:9px}.request-cta>.btn{font-size:10px}.request-issues p{font-size:10px}.request-ready{font-size:9px}.control-mode{font-size:10px}.conversation-controls .btn.small{font-size:10px}.chat-contact-header h2{font-size:15px}.chat-contact-header p{font-size:10px}.inbox-composer textarea{font-size:12px;height:62px}.composer-label strong{font-size:10px}.composer-bottom>span{font-size:9px}.composer-bottom .btn.small{font-size:11px}.message-thread{padding:24px}.thread-event{font-size:10px}.conversation-progress span{font-size:9px}.conversation-progress .text-button{font-size:10px}.inbox-grid{min-height:650px}}
@media(max-width:1220px){.inbox-grid{grid-template-columns:230px minmax(0,1fr)}.inbox-summary{display:none}.inbox-details-toggle{display:flex}.chat-contact-header{padding-right:17px}.message-bubble>p{font-size:11px}.message-author{font-size:8px}.message-bubble>span{font-size:7px}.thread-date{font-size:7px}.conversation-controls .btn.small{font-size:9px;padding:5px 8px}.control-mode{font-size:9px}.inbox-composer textarea{font-size:11px}.composer-label strong{font-size:9px}.composer-bottom .btn.small{font-size:10px}.composer-bottom>span{font-size:8px}.conversation-progress span{font-size:8px}.conversation-progress .text-button{font-size:9px}.inbox-grid{height:clamp(560px,calc(100dvh - 250px),850px)}.site-actions{gap:6px}.site-actions .btn{font-size:8px}.inbox-page .page-intro h1{font-size:24px}}
@media(max-width:950px){.inbox-grid{grid-template-columns:210px minmax(0,1fr)}.inbox-page{padding:23px 20px}.inbox-page .page-intro .btn{font-size:9px;padding:8px 10px}.inbox-demo-label{font-size:7px}.inbox-overview{font-size:9px;gap:12px}.inbox-overview button{font-size:9px}.inbox-contact{gap:8px;padding:14px 10px}.contact-avatar{width:29px;height:29px;font-size:9px}.contacts-heading{padding-left:14px;padding-right:14px}.contacts-heading h2{font-size:12px}.inbox-search{padding:8px}.inbox-search input{font-size:9px}.inbox-filters{padding-left:11px;padding-right:11px}.inbox-filters button{font-size:8px;padding:5px 8px}.contact-first strong{font-size:9px}.contact-first>small{font-size:6px}.contact-preview{font-size:8px}.contact-person{font-size:7px}.contact-state{font-size:6px}.contacts-footer{font-size:6px}.chat-contact-header h2{font-size:12px}.chat-contact-header p{font-size:7px}.conversation-controls .btn.small{font-size:8px}.control-mode{font-size:8px}.message-thread{padding:17px}.message-bubble>p{font-size:10px}.composer-bottom>span{max-width:150px;font-size:7px}.composer-bottom .btn.small{font-size:9px}.inbox-composer{padding:12px 14px}.inbox-composer textarea{font-size:10px}.composer-locked{flex-direction:column;align-items:stretch}.composer-locked .btn{padding:9px 10px}.composer-locked p{font-size:8px}.conversation-progress .text-button{font-size:8px}.conversation-progress span{font-size:7px}}
@media(max-width:820px){.inbox-grid{grid-template-columns:230px minmax(0,1fr)}.contact-first strong{font-size:10px}.contact-first>small{font-size:7px}.contact-person{font-size:8px}.contact-preview{font-size:9px}.contact-state{font-size:7px}.message-bubble>p{font-size:11px}.chat-contact-header h2{font-size:13px}.chat-contact-header p{font-size:8px}.inbox-toolbar{gap:10px}.inbox-overview{gap:14px}.inbox-demo-label{font-size:7px}.conversation-controls .btn.small{font-size:9px}.composer-bottom>span{font-size:8px}.composer-bottom .btn.small{font-size:10px}.inbox-composer textarea{font-size:11px}.inbox-page .page-intro h1{font-size:25px}.inbox-grid{height:clamp(580px,calc(100dvh - 250px),850px)}.composer-locked{flex-direction:row;align-items:center}}
@media(max-width:680px){.inbox-page{padding:21px 14px 15px;min-height:0}.inbox-page .page-intro{gap:12px;margin-bottom:14px}.inbox-page .page-intro h1{font-size:24px;line-height:1.45}.inbox-page .page-intro p{font-size:11px;line-height:1.8}.inbox-page .page-intro .actions{justify-content:flex-start}.inbox-page .page-intro .btn{font-size:9px}.inbox-toolbar{align-items:flex-start;gap:8px;margin-bottom:14px}.inbox-overview{font-size:9px;gap:13px;flex-wrap:wrap}.inbox-overview button{font-size:9px}.inbox-demo-label{max-width:120px;font-size:7px;line-height:1.8;align-items:flex-start}.inbox-demo-label svg{width:11px;height:11px;margin-top:1px;flex-shrink:0}.inbox-grid{display:block;height:calc(100dvh - 275px);min-height:450px;border-radius:10px}.inbox-grid>.inbox-summary{display:none}.inbox-contacts{height:100%;border-right:0}.inbox-chat{height:100%}.list-open .inbox-chat{display:none}.conversation-open .inbox-contacts{display:none}.contacts-heading{padding:19px 18px 15px}.contacts-heading h2{font-size:16px}.contacts-heading h2>span{font-size:9px;margin-left:6px}.contacts-symbol svg{width:20px;height:20px}.inbox-search{padding:10px 12px;margin-left:16px;margin-right:16px}.inbox-search input{font-size:11px}.inbox-search svg{width:14px;height:14px}.inbox-filters{padding:12px 16px 14px;gap:7px}.inbox-filters button{font-size:10px;padding:6px 12px}.inbox-contact{padding:17px 17px;gap:13px}.contact-avatar{width:37px;height:37px;font-size:12px;border-radius:10px}.contact-first strong{font-size:12px}.contact-first>small{font-size:8px}.contact-person{font-size:9px;margin-top:3px}.contact-preview{font-size:10px;margin-top:7px}.contact-state{font-size:8px;margin-top:8px}.contact-state b{height:17px;min-width:17px;font-size:8px}.contact-state svg{width:13px;height:13px}.contacts-footer{font-size:8px;padding:13px 17px}.contacts-footer svg{width:12px;height:12px}.inbox-page.mobile-thread .page-intro,.inbox-page.mobile-thread .inbox-toolbar{display:none}.inbox-page.mobile-thread{padding:10px 10px 8px}.inbox-page.mobile-thread .inbox-grid{height:calc(100dvh - 112px);min-height:470px}.inbox-back{display:block}.chat-contact-header{padding:14px 12px;gap:8px;min-height:63px}.chat-contact-header .contact-avatar{height:32px;width:32px;font-size:10px}.chat-contact-header h2{font-size:12px}.chat-contact-header p{font-size:7px;max-width:220px;line-height:1.7}.chat-contact-header>div{flex:1}.inbox-details-toggle{font-size:9px;padding:7px 8px;margin-left:3px}.inbox-details-toggle svg{width:12px;height:12px}.conversation-controls{padding:8px 12px;gap:6px}.conversation-controls .btn.small{font-size:8px;padding:5px 6px}.control-mode{font-size:8px;gap:4px}.control-mode>svg{width:11px;height:11px}.conversation-controls>div{gap:4px}.message-thread{padding:17px 14px;gap:17px}.message-group{max-width:95%}.message-author{font-size:8px}.message-bubble{padding:11px 13px}.message-bubble>p{font-size:11px;line-height:1.9}.message-bubble>span{font-size:7px;margin-top:9px}.thread-date{font-size:7px}.thread-event{font-size:9px;padding:10px}.thread-event .text-button{font-size:9px}.conversation-progress{padding:9px 12px;gap:6px}.conversation-progress span{font-size:7px}.conversation-progress .text-button{font-size:8px}.inbox-composer{padding:12px}.composer-label strong{font-size:8px}.composer-label button{font-size:8px}.inbox-composer textarea{font-size:11px;min-height:58px;height:58px}.composer-bottom .btn.small{font-size:10px;padding:8px 11px}.composer-bottom>span{font-size:7px;max-width:165px}.composer-locked{gap:8px}.composer-locked p{font-size:8px;line-height:1.8}.composer-locked .btn{font-size:9px;padding:8px 10px}.default-destination{font-size:8px}.site-actions .btn{font-size:9px;padding:8px 10px}.site-actions .btn.primary{margin-left:auto}.site-heading h2{font-size:15px}.inbox-no-results{padding-top:35px}.inbox-no-results strong{font-size:12px}.inbox-no-results p{font-size:10px}.inbox-no-results .btn{font-size:10px}}
@media(max-width:380px){.chat-contact-header .contact-avatar{display:none}.chat-contact-header h2{font-size:12px}.chat-contact-header p{max-width:185px}.conversation-controls .btn.small{font-size:7px}.control-mode{font-size:7px}.composer-bottom>span{font-size:6px;max-width:135px}.composer-bottom .btn.small{font-size:9px}.conversation-progress>div{gap:4px}.inbox-page .page-intro h1{font-size:22px}.inbox-overview{gap:9px;font-size:8px}.inbox-overview button{font-size:8px}.inbox-demo-label{max-width:100px;font-size:6px}}
.inbox-summary{overflow:hidden}.inbox-summary .request-summary{height:100%;display:flex;flex-direction:column;position:relative}.inbox-summary .request-head{flex-shrink:0}.inbox-summary .request-body{flex:1;min-height:0;overflow:auto;padding-bottom:100px;scrollbar-width:thin;scrollbar-color:#d2dfc4 #fff}.inbox-summary .request-cta{position:absolute;bottom:0;left:0;right:0;z-index:3;background:#fff;border-top:1px solid #e5ecdc;margin:0;padding:12px 17px;box-shadow:0 -8px 18px #ffffffcf}.message-bubble>p{font-size:11px}.contact-first strong{font-size:11px}.contact-preview{font-size:9px}.message-author{font-size:8px}.message-bubble>span{font-size:7px}